What are the hours of operation at Casino Niagara?

The casino is open 24-hours a day, 7 days a week, open on all holidays.

Is on-site parking available?

Yes, self parking is available. Rates may fluctuate and are subject to change. Earn free parking with a Players Advantage Club card. Please visit the Players Advantage Club booth for more details. Silver Aces (55+ club) members receive free valet every Wednesday.

Are coat check services available?
Please be advised that the Coat Check at Casino Niagara will close as of May 15, 2013 for the summer.

Is there transportation provided between Casino Niagara and Fallsview Casino Resort?
No. Taxis are available for customers to hire. During the summer months, City transit service is available from Clifton Hill to Murray Hill in close proximity to both properties.

City transit website: www.niagarafalls.ca/services/transit/bus_routes.asp

Are the Casinos within walking distance of each other?
Yes. It is approximately a 20 minute walk between the properties.

How do I get to Casino Niagara?
To get directions, simply select by car for more details.
Toronto is approximately 90 minutes away from Casino Niagara. Buffalo is approximately 45 minutes away from Casino Niagara.

How old do you have to be to enter the Casino?
To enter the casino you must be 19 years of age or older.
Please note: the Casino will only accept valid, Government-issued, photo identification for the purposes of determining proof of age and identity.

Where can I get U.S. currency exchanged?
U.S. Currency can be exchanged with any cage cashier on the gaming floor or at any bank.

Can you smoke at Casino Niagara?
No, as of May 31st, 2006 Casino Niagara became a smoke-free property per Ontario Government legislation, however, designated outdoor smoking areas are available for patrons who wish to smoke.

Do you offer wheelchairs within your facility?
Yes. Wheelchairs are available on a first come, first served basis at Coat Check. Photo ID is required as a deposit. Advance reservations are not permitted.

How do I get to the Falls from here?
Exit the building from the lower level doors on Falls Avenue. Cross the Avenue down to the railing/viewing area and you will see the Falls directly to your right.

How many restaurants does Casino Niagara have?
There are four dining options at Casino Niagara, including Lucky’s Steakhouse, The Market Buffet, Quench Bar and Perks Café. For more information, visit the DINING section of our website.

Are alcoholic beverages available 24 hours at the Casino?
Alcohol service is available from 11am until 1:50am. Non-alcoholic beverages are available 24-hours each day. Due to government regulations it is against the law to serve complimentary alcohol in Canada.

Are children allowed on property?
Children are permitted on property but must be 19 years of age or older to enter the Casino Floor, including Yuk Yuk’s and all dining options (with the exception of Perks Café).

Do you allow pets?
No, pets are not allowed with the exception of certified service animals.

Are Gift Cards available?
Yes, Gift Cards are available.

To purchase, call 1-888-325-5788 or visit the Players Advantage Booth located on the gaming floor. Must be at least 19 years of age or older to purchase and redeem Gift Cards. Valid, Government-issued, photo identification is required upon request. Gift Cards can be redeemed at any Casino Niagara or Fallsview Casino Resort restaurant, box office or Galleria restaurant or at the Fallsview Casino Resort Hotel/Spa. Gift Cards are not redeemable for coin or tokens.

How can I be notified about future specials and promotions?
As a member of our Players Advantage Club you'll receive information on exciting concert announcements, news on new Slot & Table Games, Players Advantage Club membership updates, and other information you "need" to know as an exclusive Players Advantage Club Member.

To receive this information via mail or email, please visit our Players Advantage Club Booth, located on the gaming floor and request to receive notifications.

*You must be 19 years of age or older and a valid Players Advantage Club Member to receive notifications.*

How do I join the Players Advantage Club?
You can join the Players Advantage Club by visiting the Players Advantage Club Booth located on the Casino floor.

*You must be 19 years of age or older to join and must present valid, Government-issued, photo identification in order to receive your Players Advantage Club card at the Players Advantage Booth.*

How do I redeem my Players Advantage Club Reward Points?
To redeem your Points for CASHBACK, simply visit any Cage Cashier or visit one of our amenities and swipe your Players Advantage Club card to use your Points for dining or retail merchandise.

Why didn't I receive a monthly mailer or offers?
All coupons and promotional offers are based on rated play at the Casino. Further inquires can be made at 1-888-325-5788.

Can I use my Direct Mail offer for different dates?
All offers are subject to the outlined terms and conditions, are non-negotiable and are non-transferable.

How can I update my information?
All updates to your Players Advantage Club account must be done in person by visiting the Players Advantage booth with valid, Government-issued, photo identification.

What slot machine denominations are offered?
A wide variety of denominations from $0.01 to $5 and many of our slot machines offer multiple denominations.

How many slot machines do you have?

Casino Niagara offers over 1,500 of your favourite slot machines, including over 350 progressive slots such as Megabucks that has a jackpot starting at $1 million! 

How do I obtain a Win/Loss Statement?

To obtain a Win/Loss Statement, visit any Cage Cashier and request a Win/Loss Statement Request form. You can also make the request by calling our Casino Finance department at (905) 374-6928 x24101.

How do I submit a Win/Loss Request form?

The Win/Loss Request form can be delivered to any Cage Cashier or can be faxed to (905)353-6733 or mailed to Niagara Casinos:

C/O Casino Finance
P.O. Box 300
Niagara Falls, Ontario L2E 6T3

**Please note that any request received by mail or fax must be notarized by an attorney or certified public accountant.

Do you offer any tournaments?Please see our Tournaments page for the latest details.

 

How many table games do you offer?
We offer 40 tables of a wide variety of games such as Blackjack, Caribbean Stud, Roulette, Poker and many more. For a complete list of games, visit our Table Games section online.

How many tables do you have in your Poker Room?
Casino Niagara’s Poker Room offers 12 tables and is open 24 hours on Saturday & Sunday and 12pm to 6am Monday - Friday.
Due to the demand, the vast majority of our games offered are various forms of No-Limit Hold'em starting with $1 -$2 blinds, $60 minimums and $200 maximums.  Texas Hold ’em, Omaha, Omaha Hi/Lo and 7-Card Stud are also offered upon demand.

Please see the Poker section of our website for any further details.

Can I call ahead to be placed on a Poker Room waiting list?
Yes. Please call 905-353-7000 up to ninety minutes prior to arrival to be placed on a waiting list. Please check in at the Poker desk upon arrival.

Do you offer any tournaments?

Please see our Tournament page for details.

What entertainment options are offered at Casino Niagara?
Casino Niagara offers weekly entertainment, from live music to stand-up comedy. Please see our Entertainment page for the latest details and performance listings.

 

Is there an admission cost to enjoy the entertainment options at Casino Niagara?
Live Music, every weekend and Performances, every Wednesday are FREE! Simply visit and enjoy the shows!

Yuk Yuk’s International Stand-Up Comedy performances are ticketed events. Please see our Yuk Yuk’s page for prices and showtimes.

Can I view Sporting and Pay-Per-View Events at Casino Niagara?
Yes, various sporting events are broadcast in the Sports Section, on our 26 HDTVs. Please see our Sports Section page for the latest broadcast details.